Every product ordered at Ultraswear.com is created just for you, Because they are custom made, only for you it will take 24 to 48 hours to make the order ready for shipping.
We normally ship via CANADAPOST , USPS , FEDEX and UPS. Offering customers the choice between standard and express delivery. In principle, delivery is made within 5-10 days.
USA & CANADA Orders:
Standards mail usually takes up to 4-7 business days to arrive from the time your order is shipped. standard mail ensures overnight delivery 1-2 business day(s) from the time your order is shipped.
We are required by Federal laws to charge sales tax and shipping charges on products shipped to some states and provinces.
For international orders, standard mail shipping usually takes up to 7-10 business days to arrive from the time your order is shipped. Express mail will take about 3-5 business days from the time your order is shipped.
International orders are sometimes subject to Duties, Customs and Value Added Taxes.
Special circumstances such national holidays may delay the duration of both shipping methods (Standard and Express mail) for International orders by up to an additional 14 days. Please keep in mind these occurrences when ordering (i.e. Thanksgiving, Christmas, etc.)
Ultras Wear is responsible for handling orders from the time it has departed from our facility (which approximately takes within 24-48 hours of the order being placed) to the time when the tracking update states and confirms the order as being ‘delivered’ Please read more about the policies as well as track your package via CANADA POST, FEDEX, UPS on their website:
Please allow 3 business days for order processing and payment verification, and an additional 7-10 business days for delivery. If you have not received your order after 3 weeks from the date you ordered with us, please contact us immediately.
Return & Exchange :
If unexpected errors occur, notify us within 7 days of receipt of your product and we will take the steps necessary to evaluate the problem. Our goal is for you to be satisfied with your purchase from Ultras Wear. If for any reason you are not satisfied, we are more than willing to do an exchange.
If you have purchased an item from ultraswear.com you may exchange it for a different color, size or style. You have 7 days from when your order was received to return the item(s) to make an exchange.
tem(s) purchased from ultraswear.com must be returned in new, unused condition with original tags still attached in order to receive a refund. Products must be in the condition you received them.
To cancel your purchase, give us a call or send us an email within 24 hours and we will see what we can do! In the event of a cancellation, your money will be credited as a coupon code to buy other products and we will do our best to make you satisfied.
All returns should be shipped via insured traceable mail in a secure package to the following address:
7320 Christophe Colomb. Suite 402
H2R 2S6 Montreal, Qc. Canada
Priors to returning the item(s):
Please contact us via telephone or e-mail:
Phone: (877) 454-4476